The client is a Department of Healthcare Services of one of the largest states in U.S., it is also the biggest recipient of Federal healthcare funding through its streamlined healthcare program policy.
The department wanted to improve healthcare services by extending and making it affordable to its citizens with the use of technology. The project was to implement MMIS (Medicaid Management Information System), conduct MITA 3.0 State Self-Assessment and upgrade from MITA 2.0 while formulating a 5-year roadmap.
Looking at the above requirements, we proposed MITA SS-A approach and conducted MITA 3.0 SS-A besides implementing MMIS at the State. As a part of project implementation we undertook following activities.
- Provide SS-A tool to identify State’s current processes, systems and practices
- Establish Centre of Excellence to drive MITA 3.0 SS-A and implement MMIS
- Conduct Gap Analysis, identify As-Is processes with regards to MITA 2.0
- Identify To-Be processes and map existing MITA 2.0 framework to MITA 3.0
- Evaluate Business, Information & Technical Architectures and Seven Standards & Conditions
- Picture 5-year roadmap, scorecards and Concept of Operations (COO)
The result was a system upgraded to a robust, secure and comprehensive MITA 3.0 SS-A which ensured compliance and better health outcomes.